Ordering

Place your order on this secure website, or if you’d prefer, contact us via e-mail or phone (269.342.4290, Mon.–Fri. 9am–5pm Eastern Time) and we’ll be glad to process your order.

Payment Informationcredit_card_logos_11
Order with your Visa, MasterCard, Discover or American Express card. You’ll be guided through the easy checkout process.

Guarantee & Returns
Your satisfaction is 100% guaranteed, so if you’re not completely happy with your purchase, please return it and we’ll ship a replacement item or issue a credit on your credit card, whichever you prefer. Return shipping charges will be your responsibility. Unfortunately, personalized items are not returnable unless defective.

Furniture Shipping
Local Pickup & Delivery
Please contact me to arrange a convenient time for you to pick up your item in Kalamazoo, Michigan. And we’ll deliver furniture within a 35-mile radius of Kalamazoo for a flat fee of $35.00.

Furniture Shipping Charges
Please note that shipping furniture will require additional charges (which will not show up in your shopping cart), so please contact me for estimated costs before placing an order.

Shipping Methods
Most of our products are in stock, but if you order a backordered item, you’ll be notified of the anticipated shipping date via e-mail. We normally ship via USPS First Class or Priority Mail, depending on the package’s size and weight. If you need your order faster, please inquire about the additional cost. Our standard ground shipping and handling charges are based on the total order amount as follows:

Order Total
Under $20.00
$6.50 (minimum)

$20.01 to $40.00
$9.00

$40.01 to $60.00
$10.00

$60.01 to $100.00
$14.00

$100.01 to $200.00
$20.00

$200.01 and over
11% of order total

Sales Tax
We’re required to add 6% Michigan Sales Tax to orders from our customers in Michigan.